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Using PharmaTrust

How to use PharmaTrust in 4 simple steps: from free account to your first COA report

Four steps and a few minutes: create a free account, upload a supplier's certificate of analysis, click Analyze and read the report. Plus how to switch the language and how to tell us what you think, with a labelled screenshot of the live product for every step.

Réponse courte

1. Create a free account at pharmatrust.tech (Google or e-mail). 2. Click Upload COA and drop in the certificate. 3. Click Analyze. 4. Read the report and download it as a PDF. That is all. The EN button at the top of the home page or dashboard switches the language, and Need help? at the bottom right is where you tell us what you think.

Before you start

You need an e-mail address (or a Google account) and the certificate you want analysed: a PDF, a scan or a clear photo. Nothing to install.

The free plan needs no card: five automated analyses in your first month, then three every month. Uploading is free; only clicking Analyze uses an analysis.

Step 1. Create your free account

Go to pharmatrust.tech and click Validate a COA free. Then click Sign up with Google (1), or fill in the short form (2 to 5) and click Create free account (6). If you used the form, sign in with your e-mail and password.

The first time you open your dashboard, a short notice explains that the analysis is decision support for your qualified staff. Tick the box and click I acknowledge and continue. You normally do this once; it comes back only if the notice changes.

The Create your free account form with six numbered labels: Sign up with Google, company and name, e-mail, password, how you heard about us, and the Create free account button.
Sign up with Google, or fill in the form. Demonstration details shown.
The decision-support notice with the acknowledgement box ticked (label 1) and the I acknowledge and continue button (label 2).
The first time: tick the box, then click I acknowledge and continue.

Step 2. Upload your certificate

On your dashboard, click Upload COA. Drag the certificate onto the box, or click the box to choose it, then click Upload.

Upload one certificate per file, with all of its pages. For a photo, lay the page flat, in good light and in focus.

The dashboard. Label 1 marks the free allowance bar; label 2 the Upload COA button.
Your free allowance (1) and the Upload COA button (2).
The Upload COA page. Label 1 marks the drop box, label 2 the selected file name, label 3 the Upload button.
Drop the file in, check its name, click Upload.

Step 3. Click Analyze

Click Go to Dashboard; your certificate is in the list. Click Analyze beside it. A typical certificate takes minutes rather than hours; keep the page open while it runs.

The uploaded demonstration certificate in the file list (label 1) with its Analyze button (label 2).
Click Analyze. This is the step that uses one analysis.

Step 4. Read your report and download it

The report opens below the list. Read the headline first, then check the report is about the right certificate and batch.

Then go to 02 Final outcome, for where the certificate stands, and 06 Open findings, for what is missing or does not add up. Every finding ends with Closes it: what would close it, often evidence to ask the supplier for.

To keep it, click English under Analysis report to download the PDF, or Français, 中文 or العربية for a reference translation. The English report is the version of record.

Top of an analysis report: the headline (label 1), the Was this analysis useful buttons (label 2) and the Report identity table (label 3).
The top of the report for the demonstration certificate.
The analysed certificate in the file list: status Analyzed (label 1), PDF links in English, French, Chinese and Arabic (label 2), and the Expert review button (label 3).
Download the PDF in your language (2).

Change the language

PharmaTrust works in English, French, Arabic and Chinese. Click EN at the top of the home page, or of any screen once you are signed in, and choose Français, العربية or 中文. The main website pages and your dashboard switch together; your account and documents stay the same. Guides like this one are in English.

The language menu open at the top of the page: English, Français, العربية and 中文.
Click EN (1), then choose your language (2).
The PharmaTrust home page in French, with FR shown at the top.
The same page in French.

Tell us what you think

Under every report, tap Yes or No beside Was this analysis useful? If you tap No, a box asks what was wrong or missing.

When you are signed in, click Need help? at the bottom right, open Share feedback and pick a face. A few words help us more, and every note is read by the team. Get help, in the same panel, is for questions and problems.

The Was this analysis useful? prompt with Yes and No buttons under a report.
One tap under the report.
The Need help? panel open on Share feedback, with three faces: Not well, Okay and Well.
Need help? (1), Share feedback (2), pick a face (3).

Optional: ask for an expert review

Expert review is included in the paid plans. Click Expert review beside the file, describe what worries you and click Send to an expert. An authorised expert issues an Expert-Reviewed Analysis with their own decision and reasons, within two business days.

The expert review dialog: the description box (label 1) and the Send to an expert button (label 2).
Say what the expert should look at, then send.

If something goes wrong

Most problems have a short fix.

  • Allowance used up: the dashboard says so, and Upgrade plan, in the bar at the top, shows the paid options. The free allowance resets on the date shown there.
  • The certificate could not be read: upload the original PDF if you have it, or retake the photo flat, in good light and in focus, then click Analyze again.
  • Anything else: click Need help?, then Get help, and quote the document name.

What the report is, and what it is not

The report analyses a document, not a medicine. A perfect certificate can accompany a bad product, so a report with no open findings is a well-documented certificate, not a tested batch.

PharmaTrust supports qualified decision-making. It does not replace the responsible pharmaceutical or regulatory professional, does not certify compliance and does not grant regulatory approval.

Sources

  1. Sample report: a complete Automated Analysis of a synthetic certificate, PharmaTrust
  2. Plans and pricing, PharmaTrust
  3. Professional use notice, PharmaTrust
  4. Terms of Service, PharmaTrust

Les sources primaires sont citées de préférence aux résumés. Lorsqu'une source est sous licence (par exemple une monographie de pharmacopée), la référence est donnée et le texte n'est pas reproduit.

À propos de l'auteur

PharmaTrust Team

Rédigé et révisé par l'équipe PharmaTrust à partir des sources primaires citées ci-dessus. Les corrections sont publiées, jamais faites en silence.

Pourquoi nous l'avons créé

Vous avez repéré une erreur ou un chiffre plus récent ? Nous corrigeons sous une semaine : info@pharmatrust.tech.

Questions fréquentes

How many certificates can I analyse for free?

Five automated analyses in your first month, then three every month, with no card required. Uploading a file does not use an analysis; clicking Analyze does.

Can I use PharmaTrust in French, Arabic or Chinese?

Yes. Click EN at the top of the home page or your dashboard and choose Français, العربية or 中文. The website and your dashboard switch language, and the report can be downloaded as a French, Chinese or Arabic reference translation. The English report is the version of record.

How do I send feedback?

Tap Yes or No under any report, or, when signed in, click Need help? at the bottom right, open Share feedback and pick a face. You can add a few words; every note is read by the team.

What files can I upload?

A PDF, a scan or a photo of the certificate of analysis. Upload one certificate per file, with all of its pages in that file.

How long does an analysis take?

Minutes rather than hours for a typical certificate. A multi-page scan takes longer. Keep the dashboard open while it runs.

Who can see the certificates I upload?

Your documents and reports stay in your organisation's workspace and are never pooled with another customer's.

Does a report with no open findings mean the batch can be released?

No. The report is decision support for your qualified staff. It analyses the document, not the medicine, and the release decision stays with your organisation's responsible professional.